Nothing big or small ever escaped Rumana’s notice.Read MoreWe are writing to thank you for being such a wonderful selling agent for our house. With the real estate market being somewhat unsettled at this time, you managed to sell the house in six days at a price favorably higher than the asking – an accomplishment for which we are very grateful. Looking back on your involvement with our house, we are particularly struck with five parts of your performance: • Your attention to detail: nothing big or small ever escaped your notice. Your 300 plus page disclosure package was astounding. • Your willingness to go extra mile: every planned event went off without a hitch and all were very well received – open houses both Saturday and Sunday, neighbor luncheon etc. • Your wonderful support team: everyone we worked with met all our expectations, the talented stager, Barbara Ross, with wonderful vision; the expert engineer who you call “handyman” and his crew who appeared at a moment’ notice to fix all things structural or electrical. • Your reliability: you were always prompt to our meetings, kept your word, and did what you promised. • Your attitude: your patience and cheerfulness was infectious and we truly appreciate and enjoyed our time with you. You are a true professional and we can recommend you with no reservation.
Of course we would use Rumana again, both as buyers or sellers. She and her team are the ultimate in professionalism and a joy to work with. We highly recommend Rumana for any real estate transaction.Read MoreWe recently had the challenge of selling an older two bedroom, bath and a half house in Burlingame. Our competition in our neighborhood was mostly three bedroom, two bath houses, all in tip-top shape, so we knew we needed an expert realtor who knew both Burlingame and specifically our neighborhood very well. We chose Rumana Jabeen at Keller Williams, located in downtown Burlingame. Our family had worked hard on bringing our house up to snuff, with four months of remodeling of the kitchen and baths, plus bringing this 1948 house up to current codes and making general repairs and improvements throughout the house. But then, all we had was an empty house as we had moved out to make the work easier. Rumana and her team recommended great stagers who just made the house look elegant, yet "livable". She then hired an excellent photographer who made the house just glow. With the addition of her team's creative and descriptive writing describing the house, all of this translated into phenomenal marketing material, both online and in print. Open houses were successful, with a good mix of interested buyers and neighbors who had watched the progress of the house as it was being worked on. In a very short time, we received multiple solid offers, all over asking price. Much of this we would attribute to Rumana's expertise in honest, fair and firm negotiating skills that culminated into a strong win-win for both our family and the new happy family that fell in love with our home and bought it. Of course we would use Rumana again, both as buyers or sellers. She and her team are the ultimate in professionalism and a joy to work with. We highly recommend Rumana for any real estate transaction.
We've chose work with Rumana based on 2 factors -- Merit and Trust...And if drop her name to other agents, the response is immediate and positive. We whole heartedly recommend Rumana to our friends without hesitation.Read MoreWe've chose work with Rumana based on 2 factors -- Merit and Trust. 1) Merit - We met Rumana at an open-house that had a competing neighbor open-house as well. We later checked up on the sale of those 2 homes. Her's sold for more than the competing neighbor's. So from that merit we've decided to work with Rumana. 2) Trust - From the very first impression Rumana was different from most the other realtors we've met. She didn't push to sale us on a home, but rather she was interested in what we are looking for. Even after our purchase, Rumana stayed engaged with us to address our new living environment. From handyman to feel of the market, we ask for her opinion not as a client, but as a friend. That is the type of relationship that we really cherish for years to come. Since then we are surprised to learn that Rumana is a top agent whose name is well know and respected amongst the realtors community. And if drop her name to other agents, the response is immediate and positive. We whole heartedly recommend Rumana to our friends without hesitation.
She was on top of communication with both our loan agent and the seller's agent. We felt she was really standing on our side, negotiating the deal.Read MoreRumana worked with us to buy our home in Belmont. She was very flexible scheduling meeting with us. Both my husband and I work during the weekdays, which means we have very limited time to work with her. And we are first time home buyers, typically with lots of questions. She was also very patient to explain the property information and paperwork. She was on top of communication with our loan agent and seller agent. We felt she was really standing on our side negotiating the deal. We had a painless home shopping experience. She helped us price our offer properly. We have stayed at our home for 2 years, and we can say that she helped us get a very good deal in this market. We are still keeping in touch with her afterward. She has great reputation in peninsula. I would recommend Rumana to my friend who are looking to buy a home in peninsula.
One other thing I liked about working with her, is that she is direct and is very good in communicating with you and doesn't give you false hopes. Rumana was very prompt about returning my phone calls or emails, and periodically checking in with me.Read MoreAs a first time home buyer in the bay area it can be confusing and a bit overwhelming given the market. I was referred to Rumana from a coworker and did not consider any other agents as my first meeting with her gave me the confidence that she was very familiar with the Peninsula Market. One other thing I liked about working with her, is that she is direct and is very good in communicating with you and doesn't give you false hopes. Rumana was very prompt about returning my phone calls or emails, and periodically checking in with me. We worked together for 7 months before I finally got my place. The market itself can be discouraging, so it helps having someone on your side. She diligently followed up with me after my offer was accepted through the loan origination process to ensure every party involved was responding quickly and not causing a bottleneck or delay towards the Closing date. I've already recommended Rumana to a few of my friends looking for a good agent in the peninsula area.
They are so detailed, passionate and patient.Read MoreWe can't recommend Rumana enough. We'd been looking for a Mid-Peninsula home since February 2017 without success and met Rumana and Sasai by chance at a home tour. They are so detailed, passionate and patient. Being first time buyers in the US they told us exactly what to do and what we'd been doing wrong, they toured us round areas and homes and found us great home in the area we wanted within 2 months; they know so much about the area and the homes it's invaluable. Rumana and Sasai worked until gone midnight with us and our mortgage provider to make an offer quickly, negotiating hard and ultimately making our offer succesful. We'll be sure to use Rumana in future and to recommend her whenever we can.
She answered my questions directly, with opinions backed by confidence and experience.Read MoreTo Whom It May Concern: I'd like to recommend Rumana Jabeen, a realtor that I used to both sell my home in Foster City and buy my new home in Belmont. Rumana is one of the most well prepared and skilled professionals I have met. And she clearly loves what she does. I would unequivocally recommend Rumana to my closest friends who are looking to buy or sell a home on the peninsula. I decided to move forward with Rumana after interviewing five agents in person. I originally chose to work with Rumana for a number of reasons, but most importantly, because she answered my questions directly, with opinions backed by confidence and experience. Almost every other agent I spoke with provided very vague non-answers, likely to avoid saying something that I didn't want to hear. Rumana provided very specific answers to my questions and was not afraid to put a stake in the ground when I asked for her opinion. Throughout the sales process, Rumana provided me with very thoughtful guidance. She gave strong recommendations for repairs to do on the home which would likely provide a strong return for the cost. Rumana also gave direct guidance on how to price my home, given the competitive landscape. She had an unbelievable understanding of the market and knew exactly when competing homes were expected to hit the market. Timing was critical when we sold our home since there weren't many direct competitors at the time. We priced the home at a level where we both felt confident we would reach my target sales price. We received multiple offers and I was extremely pleased that we sold the home at a price significantly higher than what I was expecting! I credit both Rumana's negotiating skills (I was quite amazed watching her talk to the various agents) as well as her thoughtful and comprehensive marketing plans. Rumana impressed my wife and I so much with the process of selling our home that we decided to also use her to buy our next home. After a fairly short search, we found a home that we loved. And Rumana again provided extremely insightful guidance. Most importantly, I felt throughout the process very confident that Rumana was going to ensure that we made the right decisions that would make us happy. The purchase of our new home ended up being a bit complicated. And Rumana gracefully walked us and the other party through the process. In fact, in both the sale of our home and purchase of our new home, I watched as Rumana provided guidance to both realtors on the other side who were obviously less experienced and familiar with doing transactions in these markets. Before these transactions, I was always a bit skeptical about using real estate agents as I had heard of others who tried to buy or sell them homes independently. Based on my experience with Rumana, I am confident that securing her services was the best decision we could have made.
HIGHLY RECOMMENDED Rumana. She's so knowledgeable with the market and her helpfulness & honesty was so appreciated. Her & her assistant were very organized, responsive & patient (with all our questions & concerns) during the entire process!! She's the BEST!!
The best agent I have ever worked with.Read MoreThe best agent I have ever worked with. Big "thank you" to Rumana for selling our place at a record speed and price. I can brag about place all day long, but without your experience and hard work, this would not happen. I will definitely work with you again Rumana!!
Her real estate knowledge, experience and hard work were significant factors in the successful sale of my Mother's home... In the end, her advice on every aspect of this sale was right on target. My family could not be more pleased with the experience and result.Read MoreI highly recommend Rumana Jabeen and her team. Her real estate knowledge, experience and hard work were significant factors in the successful sale of my Mother's home. Rumana has a keen understanding of the peninsula real estate market and, together with her savvy marketing skills, helped us prepare the house for sale, establish the right listing price, manage multiple offers and ultimately secure a sales price well above asking. Because I am located out of state, Rumana had to deal with the added complication of a long distance transaction. She was always calm and professional and accurately predicted how the selling process would unfold. Working with her was one of the best real estate experiences I have had. In the end, her advice on every aspect of this sale was right on target. My family could not be more pleased with the experience and result. Real estate sellers would be well advised to select her as their agent.
Her advice was always realistic and unbiased. We were also very impressed by her prompt responsiveness (especially late at night), follow-through on our questions and concerns, and most importantly, she is never "pushy" on anything.Read MoreWe're the first time home buyers and were referred to Rumana by our loan officer. After first meeting with her, we decided to go with her as our buyer agent. We received very positive comments from her references about Rumana which made us more confident that we did not even bother looking to interview more agents. Rumana knows the real estate market extremely well and provided us with a thorough review of today's challenging market in the bay area. Although we did not get the first house we wrote an offer on, we finally got the house we really liked in San Mateo because of Rumana. She motivated us to actually take the time and write a cover letter which stood out our offer among others. Her advice was always realistic and unbiased. We were also very impressed by her prompt responsiveness (especially late at night), follow-through on our questions and concerns, and most importantly, she is never "pushy" on anything. It was such a pleasure working with her and would highly recommend her to as a buyer agent. She is truly a top agent in this market and we will definitely use her service again in the future.
One of her best quality was being straightforward and precise. We heard a lot of stories about the buying process being painfully long and frustrating in bay area. To our surprise, it wasn't like that for us.Read MoreChoosing Rumana for our house hunt in San Francisco peninsula was a great decision. Our experience was pleasant and smooth. Plus, we learned a lot from her in the process. One of her best quality was being straightforward and precise. We heard a lot of stories about the buying process being painfully long and frustrating in bay area. To our surprise, it wasn't like that for us. We made it in our first offer. And most of it goes to Rumana's real estate knowledge, market reputation, and above all, her full dedication to her clients and processes. My advice to future real estate buyers in peninsula, choose a top real estate agent, perhaps Rumana, you will NOT regret your decision.
Rumana is an amazing Realtor. Her knowledge of the market is extensive and current... Rumana is a strong and capable negotiator. She is honest, direct and an outstanding communicator.Read MoreRumana is an amazing Realtor. Her knowledge of the market is extensive and current. She utilizes cutting edge technology, (text, emails, marketing) and is also available personally for questions and/or concerns. Rumana is organized and efficient and works with a professional team. She coordinated the various projects which enabled me to continue my work with the least amount of disruption. Rumana is a strong and capable negotiator. She is honest, direct and an outstanding communicator. I recommend her completely, without reservation. Rumana made selling our house as stress free as possible and we were very happy with the results.
Very knowledgeable and professional. She had all the referrals to services I needed to prepare my house for sale. My house sold very quickly and for over the asking price. I highly recommend her.
Rumana is a great agent. She knows the market around here (San Mateo, Foster City, San Carlos, Redwood City, etc.) very well. She has represented us as buyer and we are very happy with what she able to do, to "market" us as buyer to the selling agents. We would definitely recommend her if you are looking for an experienced and professional realtor.
I know we were not her only client at the time, but you would have never known that. She was responsive and had great attention to detail. She absolutely far exceeded expectations.Read MoreI wanted to take a moment and write you a letter of appreciation with respect to the professionalism, skills and knowledge of Rumana. I met Rumana when I was in the process of renting our property in Foster City 8 years ago. We stayed in contact and would discuss the local market conditions from time to time just so I could stay on top of things. When it came time to finally sell the property, I without hesitation, listed it with Rumana. That was Aug, 15th, 2010. After many years of being a long distance rental, the property needed substantial section 1 repairs and it also needed to be drastically updated from it’s original 1972 motif. It was a very big job involving several different contractors and Rumana ran everything. From the termite people, foundation people, all the way through remodeling the interior to paint and final staging. The final repairs were signed off the end of November. The finished property hit the MLS on December 1st. As you know, this was not the best time of year to sell a piece of property, with the distraction of the holidays. Rumana held the first open house on December 4th and 5th. She was confident in her pricing strategy, and knew that it would do well. As such she put a deadline for consideration of any offers to be December 12th. Due to her knowledge of the market and her effective strategy to price it correctly, we accepted an offer on the next day for $79,000 over our asking price with no contingencies and a 30 day close. Now those are results in my book. She was a true blessing as I live in Morgan Hill and never could have done it on my own. I know we were not her only client at the time, but you would have never known that. She was responsive and had great attention to detail. Just a side note, my wife Kathleen, is an active licensed realtor of nine years in the Morgan Hill, Gilroy area. I could have easily tried to save some commissions by using her, but knowing the local market, it’s client base and honest quality contractors, is something that is invaluable, which is another reason we chose Rumana. Bottom line is that it was a pleasure working with Rumana and the results speak for themselves. She absolutely far exceeded expectations. Please pass along my appreciation to her. Sincerely, Steven Shaffer
I can’t tell you enough how grateful we are to have Rumana Jabeen as our Real Estate Agent!Read MoreMy husband Scott Campbell and I have known Rumana Jabeen over ten years. Rumana has been our Real Estate Agent over the last few years. Our first experience working with Rumana was in 2003. We were living in Fairfield, CA and wanted to relocate back in the Bay Area. I contacted Rumana asking if she could help us find a new home. Rumana jumped right on it and had several listings for us to look at. Rumana found a town home that was perfect for our family and was right price range. Unfortunately, another family bid higher than we did, but Rumana suggested that we put a back up offer just in case. With that said, for what ever reason the other offer fell through and we were able to own out first home in the Bay Area. Over a period of time, we out grew our town home and wanted to upgrade to a bigger place. Again, I contacted Rumana to let her know what we wanted to do. Rumana suggested that we stage our town home before putting it on the market. With her professional input on the staging process, we ere satisfied with the overall appearance. With all of Rumana’s hard work and dedication, we had an offer after just three days of being on the market. We successfully closed escrow on our town home in August of 2006. Shortly after we sold out town home, we were actively looking for a new home. Again, Rumana was hands on with everything. We found the house that we wanted and after having to deal with a very difficult seller, Rumana was not only able to get us this house, but get it for the price that we could afford. We also successfully closed escrow on our new home in August of 2006. I can’t tell you enough how grateful we are to have Rumana Jabeen as our Real Estate Agent! She is personable, sweet, caring and completely dedicated in every way. Rumana is an absolute Asset to your company.
This transaction made very clear to me that an agent’s job has many facets – appraising, marketing and negotiating, to name a few – and that Rumana excels at all of them.Read MoreTo Whom It May Concern: In September or October 2008, I told Rumana Jabeen that I wanted her to list my Hillsborough home for sale. I didn’t ask her about possibly listing it; I told her to sell it. The reasons were complex and had it not been for a serious medical situation involving my daughter that dragged on some nine months (longer than expected), I would have listed the home for sale sooner. By the time the medical situation was resolved, the real estate market was heading down, and in September/October 2008, the stock market crashed and indeed, the entire economy was in turmoil. This was definitely not the time to sell real estate if it could possibly be avoided, but I simply could not wait any longer. So into the absolutely treacherous market we ventured. Rumana had sold my previous Hillsborough home (in a much different market) and I knew exactly what to expect from her. Together we very carefully priced it aggressively; we assessed what needed to be painted or repaired; we did the inspections; we determined how it should be staged and marketed. Inevitably, unforeseen problems (having to do with the swimming pool, drainage on the lot, rodent and possible mold infestation) had to be researched, evaluated and solved, both before the house went on the market and after the necessary disclosures to the prospective purchasers. This transaction made very clear to me that an agent’s job has many facets – appraising, marketing and negotiating, to name a few – and that Rumana excels at all of them. She does them with exquisite attention to detail, honesty and total commitment to what is best for her client. The first open house was November 2, 2008. Escrow closed December 12, 2008. People are simply incredulous that we pulled it off. I can’t imagine having done this with another agent and never even considered trying to use anyone but Rumana. If you absolutely must sell your home, no matter the market or economic climate, you will need to use the very best talent in the industry and, without question, that includes Rumana Jabeen.
…with a sale price far above what we had expected… solely due to Rumana’s firm but fair approach to negotiating.Read MoreDear Prospective Clients, It is with great enthusiasm that I write this letter to tell you about Rumana Jabeen. Our family (my husband, Rob, and daughters Maya and Kati) made the difficult decision to sell our beautiful home in Foster City in late 2009. My first task was to find a realtor who could sell a house in a reasonable amount of time in a soft housing market while still helping us get a reasonable sale price. For years we had been getting Rumana’s promotional materials in the mail and seeing her beautiful face on one realty sign after another in the neighborhood. My thought was that if she is as good a realtor as she is a marketer, she will be right for us. Then I realized that a realtor is a marketer and her sales skills for homes must be as good as her sales skills for her client outreach. I found Rumana’s contact information on the web and called her January 2nd, 2009. She greeted me with energy and was available to meet with me within the week. I showed her around the house and she was interested in every detail. Within another few days, she had put together a packet of information about our house, her recommended list price and lots of other useful information about comparable home sales. I was astonished at the length she had gone to to show us what she would be offering us in her services if we decided to retain her as our agent. She took the process seriously and that gave me the trust in her that she would attend to the details of the whole sale process with the same level of intelligence, attention to detail and excellence. What a professional! Needless to say, we asked her to be our agent and she got right to work. We first worked together on getting the house ready for sale. She had her own recommended service people available to perform the work at half the cost that others would have charged. The outcome of the work was so beautiful. While the work was being done, Rumana, herself maintained daily contact with the workers and with me to keep me apprised of the progress and any minor issues that came up so that there wouldn’t be any time delays in getting the house on the market. The house was finally ready to be put on the market. Rumana conducted an all out marketing campaign with web presence, open house, and print advertisement. The home had never looked so beautiful. We couldn’t believe how magnificent it looked to prospective buyers. In a market that had 40 homes for sale (Foster City), we received 3 offers within the first week on the market. We accepted one of the offers and Rumana walked us through all the complex legal paperwork and decisions that need to be made when entering a home sale contract. We closed sale on the home within a few months of our first call to Rumana with a sale price far above what we had expected when we first contacted her and this is solely due to Rumana’s firm but fair approach to negotiating with the buyer of our home for the best price for us as home sellers. We have told Rumana to keep our phone number because we will be calling her when we buy our next house in a few years. We only hope she is still working in the area by then and hasn’t gone national! Please feel free to contact us with any questions you may have or simply if you want to hear more stories about Rumana’s incredible service as a realtor.
...she came through with every promise she made to us.Read MoreTo whom it may concern, Rumana Jabeen was our first choice to help us sell our home. We knew of her from several home sales in our area. Rumana made us promises regarding the sale of our home, including the amount of time it would take to sell it. Well, she came through with every promise she made to us. Rumana also got us several thousand dollars over our asking price. We would recommend her above all the rest. If you want your home to be sold, she is the right person for the job. She is both professional, and a lot of fun to work with. These qualities make her a great sales person and realtor.
...selling your house through Rumana is absolutely the best choice to make.Read MoreI am writing this on behalf of Rumana Jabeen, our realtor and friend. This letter is long, but I think it’s important for you to understand specifically how and why selling your house through Rumana is absolutely the best choice to make. We came to know Rumana years before selling our house. We met her one day as she personally dropped by our house to give us a beautiful calendar she had made with pictures of our house. She was personally getting to know everyone in the neighborhood. Over the following months and years, my wife and I were continually impressed by the effective and ongoing ways that Rumana marketed herself and the properties she represented. A little background, my wife and I are part-time real estate investors. We spent many Saturdays and Sundays driving around, looking at open houses, noticing how the house was presented, and how the agent handled each property. Long before selling our house, we noticed Rumana as several steps above the rest. This showed in many ways. First, Rumana would have the properties on open house on Saturdays and Sundays, thereby gaining more market exposure. Many agents only have open houses on Sundays, cutting their exposure in half. Second, Rumana always had clear, well-placed signs at several intersections to direct traffic to the house. The address was always clearly displayed on the sign. The sign in the yard was prominent, the fliers in color, and colorful balloons were attached to the sign that would move in the wind, gaining the attention of passers by. This made the properties easier to find. Third, a website address would be included on the sign where buyers could go to get a virtual tour. Once again, many agents do not do this. This is important during the week, evenings, etc. when the house is not open to the public except by appointment. This made the properties easier to see. Fourth, we often received postcards from Rumana telling us about homes in our neighborhood that were coming on the market. This is important because often the people in a given neighborhood know people who would like to move into the area, especially in a tight market such as we live in. We received at least 2 additional offers this way. Fifth, the properties were always staged, and staged by professionals. This makes a property look its very best and helps bring the best price. Buyers feel “at home” and want to move in immediately. Lastly, Rumana also would have warm food available at the open house, something that few agents do. Studies have shown that buyers are more likely to buy if you can get as many senses involved as possible, taste and smell included! Besides, who doesn’t have a positive emotional response to the smell of freshly baked cookies? All of these might sound to some like tedious details, but each of these makes it easier for more buyers to find the house, see the house, and enjoy the house at its best, producing more offers and higher prices in the end. This is what makes Rumana better, she does all the right things to product the best results for her clients. When it came time to sell our house, it was a no-brainer, we had to have Rumana. We had seen how she marketed herself, and how she marketed the properties she represented. We were beyond impressed. When I went to look up her telephone number to ask her to represent us, I laughed. I was standing in the kitchen, and her number was on 3 of the 4 magnetic items that were stuck to our refrigerator. I didn’t have to take a single step! Once again, her marketing efforts were working! To make things interesting, we only gave her a few days notice before the home needed to be on sale. Rumana was great. She walked us through the process, and scheduled everything just right to fit our schedule. She orchestrated inspectors, stagers, landscapers, photographers, paperwork, and all of her print and web marketing. She pulled everything off just as she said she would. We didn’t have to make a single phone call, except to Rumana. Rumana took us through the piles of California paperwork, and patiently answered every one of our questions. When it came time to open offers, we were thrilled. We had 12 offers at a time when the overall market was tightening, and ALL the offers were well over the listing price. We had offers that came from neighbors, relatives of neighbors, people who had seen the website, etc. It was further proof that Rumana’s marketing plan had worked! Throughout the presentation process, Rumana was right on top of all the details of every offer. She spotted the smallest of issues with each offer and advised us accordingly. These are only some of the reasons we are so happy with our choice of Rumana as our realtor. I could go on. Suffice it to say, we highly recommend choosing her. You won’t be disappointed.
I trusted your judgment all the way thru and it paid off handsomely; we were thrilled. Thank you, thank you , Thank You!! In our book, you’re the #1 Realtor and friend.Read MoreWords cannot express my deep heart-filled gratitude to you for shepherding Everett and me through the preparation and sale of my home at 280 Duck Ct. Having lived in the homes since 1966, there was much work to be done to make it saleable, and you engineered that work-always keeping the lines of communication between us open, as to work to be done and the cost to do it. I trusted your judgment all the way thru and it paid off handsomely. We were thrilled when you got $1,605,000 for the home. Thank you, thank you, Thank You!! In our book, you’re the #1 Realtor and friend.
We just sold our house hiring her. She has given us the maximum benefits using her professional skills. Her knowledge in real estate business is excellent and also she always considers to obtain customer's benefits. I am confident that you should hire her as your good agent.