"She looked me in the eye and said, ‘I promise you, you won't be disappointed.’ And that’s exactly what happened."
She is a fine person as well as a dynamite realtor.Read MoreRumana is friendly yet thoroughly professional in every way. She is an excellent communicator, always 'on top' of everything, knows and manages good service people, and her attention to detail is impressive. We felt first and foremost, Rumana always had our best interest at heart.
When we first interviewed her, she said "although I have many clients, it's my goal to make you feel like you are my only client" and I think she really was able to create that experience for us.Read MoreRumana represented us as our sellers' agent as we sold our home in San Mateo and she did a wonderful job. We approached Rumana initially because she had been sending us marketing materials (pads, pamphlets) consistently for more than 10 years, and we liked the tenacity and marketing savvy that she displayed, and figured those were among the core skills for a great sellers agent. During the initial interview, we found her to be really straightforward and especially concerned with transparency and good expectation setting, which worked well for our style. Once we signed on with her, we set to work on getting the house ready to sell. She recommended and coordinated folks for us to work with on all aspects (staging, painting, curb appeal, handymen) including getting competitive quotes where it made sense, and the vendors, in turn, did smooth, good work. It was a huge amount of work for us to get the house ready, but having Rumana and her team engaged so closely with everything that could be hired out, made it much easier. She and her team created a really impressive website, complete with an aerial fly-in and great photos, and well as brochures and other materials to really let prospective buyers see the house with the same appreciation that we've had from living in it. She did a number of showings, both weekday twilight tours and weekend open houses, and after each one gave us an update on both the interest level from agents and potential buyers, as well as a general update on the market and where our expectations should be in terms of price and time to sell. Finally, she was very helpful and present during all the paperwork-ish parts of the endeavor, with reminders where appropriate for us to move things along, and being available for frequent phone calls to answer questions. So bottom line, Rumana was excellent, and I would wholeheartedly recommend working with her if you have the chance.
I felt she would be the most qualified to sell our home. She did not disappoint.Read MoreWe selected Rumana because as a Sales Executive most of my life I recognized that she had the tenacity and a great understanding of her business and great marketing skills. I felt she would be the most qualified to sell our home. She did not disappoint. Her attention to detail in both the paperwork and the property was very welcome. As a resulted of her hard work we accepted an offer over the listing price two days after the open house.
One thing we loved was her frankness throughout the process.Read MoreRumana is a very knowledgeable asset and a great asset in the Peninsula. One thing we loved was her frankness throughout the process. She was upfront for all the things and helped us to move along our first buying process with ease. She explained all unknown and important things patiently to us during the process. Her expertise in the Peninsula real estate helped us a lot. She was well known to most sellers we met. Elizabeth and Rumana worked with us at any given time of the day and made it extremely easy the whole home buying process for us.
She is savvy in all aspects of selling a house - from curb appeal and staging to marketing and promoting the listing, to analyzing offers and negotiations.Read MoreIt was an absolute pleasure working with Rumana! She is the ultimate professional, really knows the market, has fantastic insight and a depth of experience in the process, and provides unparalleled service. From our very first meeting with her - where she introduced herself, her strategies and plans, and her services - I knew she was the perfect choice to represent us in the sale of our home. As we went through the process, she far exceeded my expectations. Rumana was extremely responsive, had contacts for all the different services we needed, acted as a great sounding board and knowledge base for all the questions we had, and was very proactive. I would wholeheartedly recommend Rumana and I would have her represent me in a heartbeat again.
Rumana helped us avoid purchasing a home that wouldn't be right for us by calling out risks and pitfalls that we would not have noticed. Ultimately we found our dream home within our budget, and Rumana helped us secure the winning bid despite not being the highest bidder (!).Read MoreWe are first-time home-buyers and Rumana did a great job of walking us through the process. She provided insights into the market and had a sharp eye for detail when looking through properties and documents, which was invaluable to us as we surely would have missed several things. We were operating under tight financial constraints and frequently thought that we simply might not be able to afford a home in our target market, and Rumana always gave us down-to-earth, accurate feedback about what we would need to do to be competitive. Rumana helped us avoid purchasing a home that wouldn't be right for us by calling out risks and pitfalls that we would not have noticed. Ultimately we found our dream home within our budget, and Rumana helped us secure the winning bid despite not being the highest bidder (!). She was on top of contacting our banker, the title company, the sellers, their agents, inspectors, etc etc, to proactively ensure that we closed on a very tight schedule. I can honestly say that we would not have won the bid for our house without Rumana guiding us on all of the offer parameters. In terms of communication, I appreciated that Rumana doesn't waste time and gets to the point. I am not an easy customer - we were both constantly out of town, no cell service at my work, long hours, etc, so we did not make this process any easier. Rumana worked around our difficult schedule and was always rapidly available when we needed her. When there were times we struggled to make a decision, Rumana was patient and willing to walk through the property multiple times -- we never felt rushed or pressured to make a decision. We are very grateful for this, as the house we ultimately purchased is much better for us than some of the houses we almost pulled the trigger on.
The thing I liked the most about Rumana was that she was fair - trying her best to meet our constraints but at the same time being reasonable to the seller.Read MoreWe had a very pleasant experience partnering with Rumana to buy our first home! We had been passively searching for a home for 2 months. We shopped around for agents, but our experience with them decreased our confidence in home buying process in such a tough market. A colleague recommended Rumana to us, but given our past experience, we were in double mind to pursue it. But given Rumana's reputation, we gave it a shot. And what an experience! We met Rumana on a Monday and gave her our criteria and constraints, and by end of the week, our offer on the home at the top of our list was accepted. That too in a seller's market at a competitive price. In that week, Rumana spent pretty much every day, guiding us to be realistic on what we can get with our reservation price; to let go of the home which was a misfit for us, and then securing the deal on the house we had our hearts on. That wasn't the end of it - Rumana and her team excelled in post buying experience. She spent a great deal of time post our move to the new house to ensure we were comfortable and facilitated discussions with the seller on minor fixes, the place needed. The thing I liked the most about Rumana was that she was fair - trying her best to meet our constraints but at the same time being reasonable to the seller. In future, if I were to sell a house and Rumana represented the buyer, I would be assured that she is working to get the best for both the parties and that in my mind is good business!
What we liked the most, however, was her positive approach - we never felt unsure about the process or the outcome, and we never worried about leaving this transaction in Rumana's hands.Read MoreRumana was a wonderful partner in the sale of our home. She was very prepared, extremely communicative, fun to work with, and always proactive. What we liked the most, however, was her positive approach - we never felt unsure about the process or the outcome, and we never worried about leaving this transaction in Rumana's hands. We heartily recommend Rumana!
When I first contacted her after receiving the mailers of her listings, I could tell right away that she is professional, easy to work with and well organized.Read MoreWhen I decided to sell the townhouse, I dreaded the hassle of remodeling after more than 30 years of renting it. Talking with Rumana Jabeen on the phone, I was impressed by how knowledgeable she was about what improvements need to be done to attract the most buyers. With her excellent taste in design and my input, she chose the best colors, styles, and materials for my townhouse. The workers Rumana knew and trusted did an outstanding job and completed the remodel on schedule. It was always a pleasure to communicate with Rumana and her staff. When I first contacted her after receiving the mailers of her listings, I could tell right away that she is professional, easy to work with and well organized. She did an excellent job of negotiating the best possible price. I am so happy I chose her as my agent and I couldn’t recommend her more highly.
All the realtors we'd met prior blended into each other, but Rumana stood out as particularly forthright, articulate, and competent.Read MoreWe'd been casually browsing homes when we met Rumana at a Foster City open house. All the realtors we'd met prior blended into each other, but Rumana stood out as particularly forthright, articulate, and competent. And knowing how nuts the Bay Area buyers' market is (this phrase has become cliche...sigh), competence seemed most important. Rumana followed up to schedule a consult at our home. During this, she explained the Bay Area housing market, what a realtor does, and her particular approach and skills (deep knowledge of mid-peninsula real estate, strong negotiator, and trusted industry name). The meeting confirmed our initial gut feeling. We ended up tabling our home search for months to deal with other life milestones. When the time came to start a serious search, she was as ready as we were. At that point, she introduced us to her colleague Sasai, who was a good tactician counterpoint to Rumana's strategist. Long story short, within two weeks of starting the search, our first (and only) offer was accepted. I attribute it to Rumana's offer creation guidance, strong negotiation in collaboration with our lender, and robust network (the seller's agent happened to be a former colleague of hers). This confirmed everything she told us during our consult! 21 days later, we closed. Our first home purchase couldn't have gone smoother. Rumana and Sasai did their work to a high standard, in a timely manner, flexibly, and always with a "customer first" attitude. Beyond the close, they continued to help us with odds and ends. I like knowing they'll be in our corner in the future should we need their help. They're a winning, "full service" real estate team. Highly recommended! P.S. SELLERS - take note that Rumana has a Master's in English and a way with words - skills that help create effective marketing materials for homes!
What can be one of the hardest, most intimidating things to do in life, Rumana makes easy and makes you feel comfortable and confident knowing that you have one of the best guiding you through it all.Read MoreRumana came highly recommended by our lender when we were looking for a buyer's agent for our first home. We met with her knowing very little about the local market or real estate in general. She very patiently walked us through the whole process, answered all our questions, and set expectations on what we should be looking at given our budget. She never showed us anything outside our price range, and we never felt any pressure to move forward until we found the right place. Once we found a home we liked, Rumana got us all the paperwork and walked us through everything, step by step so we understood everything we were looking at. She helped us determine a good offer price and approached the sellers with an early offer which they accepted. We were first time home buyers who had their first offer accepted all thanks to her. Throughout the closing process, we got the same level of attention as she walked us through everything that needed to be done. She was present at the closing to answer any last minute questions and to make sure we understood everything we were signing. After the closing, Rumana stayed in contact with us over the years, inviting us to yearly events that we came to look forward to. Pie giveaways during the holidays, movie screenings, and the annual picnic where we saw many of her other clients who had similar exceptional experiences. It's no surprise that when it came time to sell our home, hiring Rumana was a foregone conclusion. I received a new job offer and had to orchestrate a cross-country move in under a month. We called Rumana to schedule a meeting to go over what needed to be done to get the unit ready to sell. As I was panicking thinking of all the people we'd have to hire and coordinate while planning a move, Rumana smiled and said: "Don't worry, it's part of the service I provide." She showed us a plan for everything she would arrange to have done for the property and the entire marketing package. In one short meeting, we had a plan, and I felt confident everything was in good hands. As the process got underway she was in constant communication with us giving us updates on everything she was scheduling and preparing, and even sat with us for a couple of hours going over the disclosure documents to answer all our questions. When the time came for us to move, I handed over the keys and knew everything would be taken care of. In just over 2 weeks from the day we moved out, the property was inspected, painted, fixed up, staged, and on the market, all while we were on the other side of the country. We received immediate feedback on all the tours and open houses and advice on timing given the current market conditions. In the end, we were astonished by the number of offers we received after just a few days on the market. Rumana's knowledge and the entire team she works with had given our property amazing exposure and secured us several offers that exceeded not only our expectations but even our optimistic hopes. I cannot recommend Rumana highly enough. From her experience to her team, to her professionalism and personal attention, everything about our experience with her has been exceptional.
Rumana and Sasai are direct and realistic, but not condescending. They are an amazing source of knowledge so you can make the most informed decision in this crazy market. They make you feel like you're their only client by being super responsive and giving you all the time you need. They seemingly work at all hours of the day. They're meticulously detail oriented, yet efficient.Read MoreIf you're looking to buy a house in the mid-peninsula, look no further for your realtor. There's a reason why Rumana Jabeen & Associates has all 5-star reviews. HOW WE FOUND THEM: We met Sasai in summer of 2016 during an open house. We were expecting our first child at the time, and ultimately decided to hold off the house hunt until after the baby was born. Fast forward 1.5 years later, we were ready to get in the market seriously. Sasai kept in touch the whole time, but never pressured us to get back in the market. By then she had started working with Rumana and after our initial meeting with both of them, we were confident that they should be our agents - they were very knowledgeable about the market on the Peninsula, shared insightful anecdotes about helping clients make tradeoffs and win great homes, and seemed to be scrappy go getters. OUR EXPERIENCE: We've lived in the Bay Area for 3 years and thought we had a good sense on where we wanted to land. What we didn't realize, though, is we generally traversed the more commercial parts of town and didn't actually know that much about all the small pockets of residential neighborhoods, what made them desirable or undesirable, and how to think about investment vs. just loving the neighborhood and home that we would ultimately buy. Rumana and Sasai started our search with extensive drives through neighborhoods the old school way so we could see and feel what each one had to offer. From there we narrowed down the neighborhoods down to houses. At each house we toured with them they pointed out all of the pros and cons, things other people would or wouldn't like in the event that we wanted to sell the house someday, and ballpark figures on how much it would cost to change things we didn't like. They talked us out of buying houses that seemed to be "the one" as we got impatient with our search, and in hindsight we are so glad they did! When it came time to make an offer, Rumana and Sasai walked us through the hundreds of pages of documents and what they all meant. They helped us navigate the inspection reports so we would understand what level of risk we were assuming. They gave us their insights on what they thought the other offers might come in at, and what they would do if they were representing the seller. And in the end, Rumana's super power negotiation skills got us our house for less than what the seller's bottom line was. WHY THEY'RE THE BEST In a nutshell, these two are amazing at what they do. They each come with their own areas of expertise and personality, but work so well together and with their clients. They are so patient, and will not pressure you into closing a deal. They are direct and realistic, but not condescending. They are an amazing source of knowledge so you can make the most informed decision in this crazy market. They make you feel like you're their only client by being super responsive and giving you all the time you need. They seemingly work at all hours of the day. They're meticulously detail oriented, yet efficient. They stand by their referrals (they put us in touch with an amazing lender that gave us a 0.5% better rate than the other lender we were using). They truly act in your best interest and want to give you the best experience, prioritizing your future referrals over closing any deals. There is absolutely nothing we would have changed in our experience with them. We will be happy to refer all of our friends and family to them, and wouldn't hesitate using them again!!
In a world where few people simply do what they say they are going to do, Rumana Jabeen truly stands out.Read MoreWe interviewed a few different realtors to represent us in selling our home. My wife and I thought Rumana was clearly the best person and we hired her. At every point along the way, Rumana and her team did what they said they were going to do. She also told us she was very adept at all aspects of marketing (I am a marketer by trade) and that her greatest skill is as a negotiator. The marketing execution was fantastic and all smaller details were executed flawlessly, which generated eight offers for our house and a selling price in the high end of what we had hoped we would achieve! Clearly, we are incredibly happy we hired Rumana and would highly recommend her to anyone who asks.
She is a very patient realtor that you need to have on your side especially in this competitive market.Read MoreRumana helped us close our first home in San Carlos. She is one of the best realtors in the market with great connections and extensive market knowledge. We were extremely happy with her and her team that supported us throughout the processes without a hiccup. I'll definitely recommend her and look forward to work with her in the near future.
This is the type of "above and beyond" Rumana is well known for.Read MoreWe had the pleasure of working with Rumana to purchase a single-family home in Redwood City. In what is a very difficult market for buyers (good places have multiple offers, bidding wars), we were able to visit several properties and get the one we wanted thanks to Rumana - who worked with us over Memorial Day weekend, gave up some plans she made with her family, just so she could get the offer ready and to the sellers agent before anyone else could. This is the type of "above and beyond" Rumana is well known for. She is very courteous, diligent and knowledgeable about the local market. We highly recommend her!! Having recently worked with Rumana to buy our new single-family home in Redwood City - we couldn't think of a better person to work with to sell our old town-home in Foster City. Rumana not only connected us with a great handyman and made sure all the necessary upgrades and repairs were done on time, she also arranged for a great stager, gardener, cleaner etc., even a Google calendar to let us know exactly when each of them would be working, put the place on the market right on time and then worked really hard - staying up till midnight, helping us choose between competing offers. If you want a thorough, thoughtful and reliable agent who is unquestionably dedicated to making her clients happy - look no further - Rumana is the most experienced in the peninsula and in our opinion, the best!
Of course we would use Rumana again, both as buyers or sellers. She and her team are the ultimate in professionalism and a joy to work with. We highly recommend Rumana for any real estate transaction.Read MoreWe recently had the challenge of selling an older two bedroom, bath and a half house in Burlingame. Our competition in our neighborhood was mostly three bedroom, two bath houses, all in tip-top shape, so we knew we needed an expert realtor who knew both Burlingame and specifically our neighborhood very well. We chose Rumana Jabeen at Keller Williams, located in downtown Burlingame. Our family had worked hard on bringing our house up to snuff, with four months of remodeling of the kitchen and baths, plus bringing this 1948 house up to current codes and making general repairs and improvements throughout the house. But then, all we had was an empty house as we had moved out to make the work easier. Rumana and her team recommended great stagers who just made the house look elegant, yet "livable". She then hired an excellent photographer who made the house just glow. With the addition of her team's creative and descriptive writing describing the house, all of this translated into phenomenal marketing material, both online and in print. Open houses were successful, with a good mix of interested buyers and neighbors who had watched the progress of the house as it was being worked on. In a very short time, we received multiple solid offers, all over asking price. Much of this we would attribute to Rumana's expertise in honest, fair and firm negotiating skills that culminated into a strong win-win for both our family and the new happy family that fell in love with our home and bought it. Of course we would use Rumana again, both as buyers or sellers. She and her team are the ultimate in professionalism and a joy to work with. We highly recommend Rumana for any real estate transaction.
We've chose work with Rumana based on 2 factors -- Merit and Trust...And if drop her name to other agents, the response is immediate and positive. We whole heartedly recommend Rumana to our friends without hesitation.Read MoreWe've chose work with Rumana based on 2 factors -- Merit and Trust. 1) Merit - We met Rumana at an open-house that had a competing neighbor open-house as well. We later checked up on the sale of those 2 homes. Her's sold for more than the competing neighbor's. So from that merit we've decided to work with Rumana. 2) Trust - From the very first impression Rumana was different from most the other realtors we've met. She didn't push to sale us on a home, but rather she was interested in what we are looking for. Even after our purchase, Rumana stayed engaged with us to address our new living environment. From handyman to feel of the market, we ask for her opinion not as a client, but as a friend. That is the type of relationship that we really cherish for years to come. Since then we are surprised to learn that Rumana is a top agent whose name is well know and respected amongst the realtors community. And if drop her name to other agents, the response is immediate and positive. We whole heartedly recommend Rumana to our friends without hesitation.
The best agent I have ever worked with.Read MoreThe best agent I have ever worked with. Big "thank you" to Rumana for selling our place at a record speed and price. I can brag about place all day long, but without your experience and hard work, this would not happen. I will definitely work with you again Rumana!!
She is extremely knowledgeable of the market: she was able to tell us the pros, cons, and latest sales of each community without having to check the documentation.Read MoreMy wife and I just bought our first home with Rumana. Everyone warned us that buying a house in this competitive market would be stressful but, thanks to Rumana, the process was very smooth for us. What we particularly liked about her: - As first home buyers, we had a lot of questions and she was extremely patient and explained each step very clearly to us. - The home we purchased was an off-market deal. We would not have been able to get it if it wasn't for Rumana's network. - She is an incredibly experienced realtor: she is known for being very respected and driving each transaction. - Rumana was always available for us: we had to call her a couple of times late at night, on a weekend, and she was there to answer our questions and work on our offer. - She recommended a lender that was able to beat the best rate we found elsewhere and was able to close quickly without any issues. - We also worked with her colleague Sasai: she is extremely helpful and patiently went over all the documents with us. She is also extremely responsive and was able to accommodate all of our requests. If you are looking for an awesome realtor just contact Rumana, you won't be disappointed!
Her real estate knowledge, experience and hard work were significant factors in the successful sale of my Mother's home... In the end, her advice on every aspect of this sale was right on target. My family could not be more pleased with the experience and result.Read MoreI highly recommend Rumana Jabeen and her team. Her real estate knowledge, experience and hard work were significant factors in the successful sale of my Mother's home. Rumana has a keen understanding of the peninsula real estate market and, together with her savvy marketing skills, helped us prepare the house for sale, establish the right listing price, manage multiple offers and ultimately secure a sales price well above asking. Because I am located out of state, Rumana had to deal with the added complication of a long distance transaction. She was always calm and professional and accurately predicted how the selling process would unfold. Working with her was one of the best real estate experiences I have had. In the end, her advice on every aspect of this sale was right on target. My family could not be more pleased with the experience and result. Real estate sellers would be well advised to select her as their agent.
We enthusiastically recommend Rumana, a realtor with undeniable integrity and professionalism (not to mention charisma)Read MoreRumana was highly recommended to us by a trusted friend. As new home buyers, we started out feeling rather intimidated by the crazy seller’s market, but Rumana and Sasai helped us to swiftly navigate the Peninsula landscape and make our purchase in less than two months. Through many open houses and multiple offers, we were pleased with Rumana’s solid reputation and track record, which was especially helpful when working with the seller’s agent at the negotiation table. What impressed us even more than helping us wining our home, is her meticulous attention to detail that saved us from submitting a bid to a home where there were disclosures items that we had overlooked. If it weren’t for Rumana, we would have overbid for a “pretty” home with hidden issues that we wouldn’t have ultimately been comfortable with.
Nothing big or small ever escaped Rumana’s notice.Read MoreWe are writing to thank you for being such a wonderful selling agent for our house. With the real estate market being somewhat unsettled at this time, you managed to sell the house in six days at a price favorably higher than the asking – an accomplishment for which we are very grateful. Looking back on your involvement with our house, we are particularly struck with five parts of your performance: • Your attention to detail: nothing big or small ever escaped your notice. Your 300 plus page disclosure package was astounding. • Your willingness to go extra mile: every planned event went off without a hitch and all were very well received – open houses both Saturday and Sunday, neighbor luncheon etc. • Your wonderful support team: everyone we worked with met all our expectations, the talented stager, Barbara Ross, with wonderful vision; the expert engineer who you call “handyman” and his crew who appeared at a moment’ notice to fix all things structural or electrical. • Your reliability: you were always prompt to our meetings, kept your word, and did what you promised. • Your attitude: your patience and cheerfulness was infectious and we truly appreciate and enjoyed our time with you. You are a true professional and we can recommend you with no reservation.
We really appreciated Rumana's candor, and detailed knowledge of the intricacies involved in the counter-offer process.Read MoreIn a very challenging buyers market, Rumana stands out for her experience, local knowledge and negotiation skills. Almost any agent can get a home sold in today's market. We really appreciated Rumana's candor, and detailed knowledge of the intricacies involved in the counter-offer process. We were dealing with a challenging situation with a seller who was overseas and Rumana delivered big time, negotiating with the sellers agent through 2 counter offers. If you are looking to buy or sell a home in the Bay Area peninsula I highly recommend Rumana.
HIGHLY RECOMMENDED Rumana. She's so knowledgeable with the market and her helpfulness & honesty was so appreciated. Her & her assistant were very organized, responsive & patient (with all our questions & concerns) during the entire process!! She's the BEST!!
We are very happy buyers and are thankful we didn’t have to figure it all out on our own. Rumana and Sasai saved us a ton of time. Highly recommended.Read MoreMy wife and I were shopping for our first home in the very challenging market of the Bay Area. Hiring Rumana and Sasai gave us a lot of perspective on what was happening all over the Mid-Peninsula. After discussing our needs, they took us on several tours so we could identify specific neighborhoods that combined the style of home we were looking for, the qualities we desired in the surrounding area, and the budget we could afford. Once we narrowed down our search, Rumana was confident that she’d find us a home in two months. We were naturally skeptical but a little over two months later, we picked up keys to our new home. Rumana and Sasai were proactive at every step of process walking us through disclosures, helping us put together an educated and competitive offer (that we know won by a narrow margin), and getting us through the closing process.
...she came through with every promise she made to us.Read MoreTo whom it may concern, Rumana Jabeen was our first choice to help us sell our home. We knew of her from several home sales in our area. Rumana made us promises regarding the sale of our home, including the amount of time it would take to sell it. Well, she came through with every promise she made to us. Rumana also got us several thousand dollars over our asking price. We would recommend her above all the rest. If you want your home to be sold, she is the right person for the job. She is both professional, and a lot of fun to work with. These qualities make her a great sales person and realtor.
We will absolutely recommend Rumana to anyone who wants to have a joyful, smooth, and easy house-hunting process as we experienced.Read MoreRumana is an excellent real estate expert with all the expertise you are looking for. We met Rumana November, 2016 in one of the open house days when we were just casually looking at the houses in the research stage. Four month later, we interviewed couple of agents and decided to choose her as our agent which turns out be a wonderful experience. From the start to the end, not only did her team provide excellent advises on the market trend, house condition, HOA insights, and community information but also brought us the best value of the negotiating skills, communication, and relationship within agent network. This all adds up to the successful house-buying experience in which we made one offer and got the house. Moreover, Rumana's team is certainly hardworking one which responded to our request in timely manner anytime we made the request even in the midnight. We will certainly use her again in the future.
This transaction made very clear to me that an agent’s job has many facets – appraising, marketing and negotiating, to name a few – and that Rumana excels at all of them.Read MoreTo Whom It May Concern: In September or October 2008, I told Rumana Jabeen that I wanted her to list my Hillsborough home for sale. I didn’t ask her about possibly listing it; I told her to sell it. The reasons were complex and had it not been for a serious medical situation involving my daughter that dragged on some nine months (longer than expected), I would have listed the home for sale sooner. By the time the medical situation was resolved, the real estate market was heading down, and in September/October 2008, the stock market crashed and indeed, the entire economy was in turmoil. This was definitely not the time to sell real estate if it could possibly be avoided, but I simply could not wait any longer. So into the absolutely treacherous market we ventured. Rumana had sold my previous Hillsborough home (in a much different market) and I knew exactly what to expect from her. Together we very carefully priced it aggressively; we assessed what needed to be painted or repaired; we did the inspections; we determined how it should be staged and marketed. Inevitably, unforeseen problems (having to do with the swimming pool, drainage on the lot, rodent and possible mold infestation) had to be researched, evaluated and solved, both before the house went on the market and after the necessary disclosures to the prospective purchasers. This transaction made very clear to me that an agent’s job has many facets – appraising, marketing and negotiating, to name a few – and that Rumana excels at all of them. She does them with exquisite attention to detail, honesty and total commitment to what is best for her client. The first open house was November 2, 2008. Escrow closed December 12, 2008. People are simply incredulous that we pulled it off. I can’t imagine having done this with another agent and never even considered trying to use anyone but Rumana. If you absolutely must sell your home, no matter the market or economic climate, you will need to use the very best talent in the industry and, without question, that includes Rumana Jabeen.
She answered my questions directly, with opinions backed by confidence and experience.Read MoreTo Whom It May Concern: I'd like to recommend Rumana Jabeen, a realtor that I used to both sell my home in Foster City and buy my new home in Belmont. Rumana is one of the most well prepared and skilled professionals I have met. And she clearly loves what she does. I would unequivocally recommend Rumana to my closest friends who are looking to buy or sell a home on the peninsula. I decided to move forward with Rumana after interviewing five agents in person. I originally chose to work with Rumana for a number of reasons, but most importantly, because she answered my questions directly, with opinions backed by confidence and experience. Almost every other agent I spoke with provided very vague non-answers, likely to avoid saying something that I didn't want to hear. Rumana provided very specific answers to my questions and was not afraid to put a stake in the ground when I asked for her opinion. Throughout the sales process, Rumana provided me with very thoughtful guidance. She gave strong recommendations for repairs to do on the home which would likely provide a strong return for the cost. Rumana also gave direct guidance on how to price my home, given the competitive landscape. She had an unbelievable understanding of the market and knew exactly when competing homes were expected to hit the market. Timing was critical when we sold our home since there weren't many direct competitors at the time. We priced the home at a level where we both felt confident we would reach my target sales price. We received multiple offers and I was extremely pleased that we sold the home at a price significantly higher than what I was expecting! I credit both Rumana's negotiating skills (I was quite amazed watching her talk to the various agents) as well as her thoughtful and comprehensive marketing plans. Rumana impressed my wife and I so much with the process of selling our home that we decided to also use her to buy our next home. After a fairly short search, we found a home that we loved. And Rumana again provided extremely insightful guidance. Most importantly, I felt throughout the process very confident that Rumana was going to ensure that we made the right decisions that would make us happy. The purchase of our new home ended up being a bit complicated. And Rumana gracefully walked us and the other party through the process. In fact, in both the sale of our home and purchase of our new home, I watched as Rumana provided guidance to both realtors on the other side who were obviously less experienced and familiar with doing transactions in these markets. Before these transactions, I was always a bit skeptical about using real estate agents as I had heard of others who tried to buy or sell them homes independently. Based on my experience with Rumana, I am confident that securing her services was the best decision we could have made.
…with a sale price far above what we had expected… solely due to Rumana’s firm but fair approach to negotiating.Read MoreDear Prospective Clients, It is with great enthusiasm that I write this letter to tell you about Rumana Jabeen. Our family (my husband, Rob, and daughters Maya and Kati) made the difficult decision to sell our beautiful home in Foster City in late 2009. My first task was to find a realtor who could sell a house in a reasonable amount of time in a soft housing market while still helping us get a reasonable sale price. For years we had been getting Rumana’s promotional materials in the mail and seeing her beautiful face on one realty sign after another in the neighborhood. My thought was that if she is as good a realtor as she is a marketer, she will be right for us. Then I realized that a realtor is a marketer and her sales skills for homes must be as good as her sales skills for her client outreach. I found Rumana’s contact information on the web and called her January 2nd, 2009. She greeted me with energy and was available to meet with me within the week. I showed her around the house and she was interested in every detail. Within another few days, she had put together a packet of information about our house, her recommended list price and lots of other useful information about comparable home sales. I was astonished at the length she had gone to to show us what she would be offering us in her services if we decided to retain her as our agent. She took the process seriously and that gave me the trust in her that she would attend to the details of the whole sale process with the same level of intelligence, attention to detail and excellence. What a professional! Needless to say, we asked her to be our agent and she got right to work. We first worked together on getting the house ready for sale. She had her own recommended service people available to perform the work at half the cost that others would have charged. The outcome of the work was so beautiful. While the work was being done, Rumana, herself maintained daily contact with the workers and with me to keep me apprised of the progress and any minor issues that came up so that there wouldn’t be any time delays in getting the house on the market. The house was finally ready to be put on the market. Rumana conducted an all out marketing campaign with web presence, open house, and print advertisement. The home had never looked so beautiful. We couldn’t believe how magnificent it looked to prospective buyers. In a market that had 40 homes for sale (Foster City), we received 3 offers within the first week on the market. We accepted one of the offers and Rumana walked us through all the complex legal paperwork and decisions that need to be made when entering a home sale contract. We closed sale on the home within a few months of our first call to Rumana with a sale price far above what we had expected when we first contacted her and this is solely due to Rumana’s firm but fair approach to negotiating with the buyer of our home for the best price for us as home sellers. We have told Rumana to keep our phone number because we will be calling her when we buy our next house in a few years. We only hope she is still working in the area by then and hasn’t gone national! Please feel free to contact us with any questions you may have or simply if you want to hear more stories about Rumana’s incredible service as a realtor.
One of her best quality was being straightforward and precise. We heard a lot of stories about the buying process being painfully long and frustrating in bay area. To our surprise, it wasn't like that for us.Read MoreChoosing Rumana for our house hunt in San Francisco peninsula was a great decision. Our experience was pleasant and smooth. Plus, we learned a lot from her in the process. One of her best quality was being straightforward and precise. We heard a lot of stories about the buying process being painfully long and frustrating in bay area. To our surprise, it wasn't like that for us. We made it in our first offer. And most of it goes to Rumana's real estate knowledge, market reputation, and above all, her full dedication to her clients and processes. My advice to future real estate buyers in peninsula, choose a top real estate agent, perhaps Rumana, you will NOT regret your decision.
Rumana is an amazing Realtor. Her knowledge of the market is extensive and current... Rumana is a strong and capable negotiator. She is honest, direct and an outstanding communicator.Read MoreRumana is an amazing Realtor. Her knowledge of the market is extensive and current. She utilizes cutting edge technology, (text, emails, marketing) and is also available personally for questions and/or concerns. Rumana is organized and efficient and works with a professional team. She coordinated the various projects which enabled me to continue my work with the least amount of disruption. Rumana is a strong and capable negotiator. She is honest, direct and an outstanding communicator. I recommend her completely, without reservation. Rumana made selling our house as stress free as possible and we were very happy with the results.
I can’t tell you enough how grateful we are to have Rumana Jabeen as our Real Estate Agent!Read MoreMy husband Scott Campbell and I have known Rumana Jabeen over ten years. Rumana has been our Real Estate Agent over the last few years. Our first experience working with Rumana was in 2003. We were living in Fairfield, CA and wanted to relocate back in the Bay Area. I contacted Rumana asking if she could help us find a new home. Rumana jumped right on it and had several listings for us to look at. Rumana found a town home that was perfect for our family and was right price range. Unfortunately, another family bid higher than we did, but Rumana suggested that we put a back up offer just in case. With that said, for what ever reason the other offer fell through and we were able to own out first home in the Bay Area. Over a period of time, we out grew our town home and wanted to upgrade to a bigger place. Again, I contacted Rumana to let her know what we wanted to do. Rumana suggested that we stage our town home before putting it on the market. With her professional input on the staging process, we ere satisfied with the overall appearance. With all of Rumana’s hard work and dedication, we had an offer after just three days of being on the market. We successfully closed escrow on our town home in August of 2006. Shortly after we sold out town home, we were actively looking for a new home. Again, Rumana was hands on with everything. We found the house that we wanted and after having to deal with a very difficult seller, Rumana was not only able to get us this house, but get it for the price that we could afford. We also successfully closed escrow on our new home in August of 2006. I can’t tell you enough how grateful we are to have Rumana Jabeen as our Real Estate Agent! She is personable, sweet, caring and completely dedicated in every way. Rumana is an absolute Asset to your company.
We're so happy now in our new place, and we owe it all to the hard work and expertise of Rumana and Sasai.Read MoreWe were first-time home buyers with a time crunch of buying a home before our wedding in 2.5 months. Rumana and Sasai were incredibly attentive to our needs and with decades of experience working real estate in the Peninsula, highly knowledgeable of the market and the neighborhoods in the area. They devoted countless hours outside of regular work hours to accommodate our schedules for house tours, meetings to review paperwork, and answer any questions we had about the buying process. It wasn't uncommon to get an email response from them at 10PM! With all their efforts, we miraculously closed on a new home in 6 weeks! We're so happy now in our new place, and we owe it all to the hard work and expertise of Rumana and Sasai. We will definitely be referring them to any family and friends looking to buy or sell a home in the Peninsula. Rumana and Sasai, it was wonderful working with you! Thank you so much for everything!!
Very knowledgeable and professional. She had all the referrals to services I needed to prepare my house for sale. My house sold very quickly and for over the asking price. I highly recommend her.
She was on top of communication with both our loan agent and the seller's agent. We felt she was really standing on our side, negotiating the deal.Read MoreRumana worked with us to buy our home in Belmont. She was very flexible scheduling meeting with us. Both my husband and I work during the weekdays, which means we have very limited time to work with her. And we are first time home buyers, typically with lots of questions. She was also very patient to explain the property information and paperwork. She was on top of communication with our loan agent and seller agent. We felt she was really standing on our side negotiating the deal. We had a painless home shopping experience. She helped us price our offer properly. We have stayed at our home for 2 years, and we can say that she helped us get a very good deal in this market. We are still keeping in touch with her afterward. She has great reputation in peninsula. I would recommend Rumana to my friend who are looking to buy a home in peninsula.
I know we were not her only client at the time, but you would have never known that. She was responsive and had great attention to detail. She absolutely far exceeded expectations.Read MoreI wanted to take a moment and write you a letter of appreciation with respect to the professionalism, skills and knowledge of Rumana. I met Rumana when I was in the process of renting our property in Foster City 8 years ago. We stayed in contact and would discuss the local market conditions from time to time just so I could stay on top of things. When it came time to finally sell the property, I without hesitation, listed it with Rumana. That was Aug, 15th, 2010. After many years of being a long distance rental, the property needed substantial section 1 repairs and it also needed to be drastically updated from it’s original 1972 motif. It was a very big job involving several different contractors and Rumana ran everything. From the termite people, foundation people, all the way through remodeling the interior to paint and final staging. The final repairs were signed off the end of November. The finished property hit the MLS on December 1st. As you know, this was not the best time of year to sell a piece of property, with the distraction of the holidays. Rumana held the first open house on December 4th and 5th. She was confident in her pricing strategy, and knew that it would do well. As such she put a deadline for consideration of any offers to be December 12th. Due to her knowledge of the market and her effective strategy to price it correctly, we accepted an offer on the next day for $79,000 over our asking price with no contingencies and a 30 day close. Now those are results in my book. She was a true blessing as I live in Morgan Hill and never could have done it on my own. I know we were not her only client at the time, but you would have never known that. She was responsive and had great attention to detail. Just a side note, my wife Kathleen, is an active licensed realtor of nine years in the Morgan Hill, Gilroy area. I could have easily tried to save some commissions by using her, but knowing the local market, it’s client base and honest quality contractors, is something that is invaluable, which is another reason we chose Rumana. Bottom line is that it was a pleasure working with Rumana and the results speak for themselves. She absolutely far exceeded expectations. Please pass along my appreciation to her. Sincerely, Steven Shaffer
One other thing I liked about working with her, is that she is direct and is very good in communicating with you and doesn't give you false hopes. Rumana was very prompt about returning my phone calls or emails, and periodically checking in with me.Read MoreAs a first time home buyer in the bay area it can be confusing and a bit overwhelming given the market. I was referred to Rumana from a coworker and did not consider any other agents as my first meeting with her gave me the confidence that she was very familiar with the Peninsula Market. One other thing I liked about working with her, is that she is direct and is very good in communicating with you and doesn't give you false hopes. Rumana was very prompt about returning my phone calls or emails, and periodically checking in with me. We worked together for 7 months before I finally got my place. The market itself can be discouraging, so it helps having someone on your side. She diligently followed up with me after my offer was accepted through the loan origination process to ensure every party involved was responding quickly and not causing a bottleneck or delay towards the Closing date. I've already recommended Rumana to a few of my friends looking for a good agent in the peninsula area.
...selling your house through Rumana is absolutely the best choice to make.Read MoreI am writing this on behalf of Rumana Jabeen, our realtor and friend. This letter is long, but I think it’s important for you to understand specifically how and why selling your house through Rumana is absolutely the best choice to make. We came to know Rumana years before selling our house. We met her one day as she personally dropped by our house to give us a beautiful calendar she had made with pictures of our house. She was personally getting to know everyone in the neighborhood. Over the following months and years, my wife and I were continually impressed by the effective and ongoing ways that Rumana marketed herself and the properties she represented. A little background, my wife and I are part-time real estate investors. We spent many Saturdays and Sundays driving around, looking at open houses, noticing how the house was presented, and how the agent handled each property. Long before selling our house, we noticed Rumana as several steps above the rest. This showed in many ways. First, Rumana would have the properties on open house on Saturdays and Sundays, thereby gaining more market exposure. Many agents only have open houses on Sundays, cutting their exposure in half. Second, Rumana always had clear, well-placed signs at several intersections to direct traffic to the house. The address was always clearly displayed on the sign. The sign in the yard was prominent, the fliers in color, and colorful balloons were attached to the sign that would move in the wind, gaining the attention of passers by. This made the properties easier to find. Third, a website address would be included on the sign where buyers could go to get a virtual tour. Once again, many agents do not do this. This is important during the week, evenings, etc. when the house is not open to the public except by appointment. This made the properties easier to see. Fourth, we often received postcards from Rumana telling us about homes in our neighborhood that were coming on the market. This is important because often the people in a given neighborhood know people who would like to move into the area, especially in a tight market such as we live in. We received at least 2 additional offers this way. Fifth, the properties were always staged, and staged by professionals. This makes a property look its very best and helps bring the best price. Buyers feel “at home” and want to move in immediately. Lastly, Rumana also would have warm food available at the open house, something that few agents do. Studies have shown that buyers are more likely to buy if you can get as many senses involved as possible, taste and smell included! Besides, who doesn’t have a positive emotional response to the smell of freshly baked cookies? All of these might sound to some like tedious details, but each of these makes it easier for more buyers to find the house, see the house, and enjoy the house at its best, producing more offers and higher prices in the end. This is what makes Rumana better, she does all the right things to product the best results for her clients. When it came time to sell our house, it was a no-brainer, we had to have Rumana. We had seen how she marketed herself, and how she marketed the properties she represented. We were beyond impressed. When I went to look up her telephone number to ask her to represent us, I laughed. I was standing in the kitchen, and her number was on 3 of the 4 magnetic items that were stuck to our refrigerator. I didn’t have to take a single step! Once again, her marketing efforts were working! To make things interesting, we only gave her a few days notice before the home needed to be on sale. Rumana was great. She walked us through the process, and scheduled everything just right to fit our schedule. She orchestrated inspectors, stagers, landscapers, photographers, paperwork, and all of her print and web marketing. She pulled everything off just as she said she would. We didn’t have to make a single phone call, except to Rumana. Rumana took us through the piles of California paperwork, and patiently answered every one of our questions. When it came time to open offers, we were thrilled. We had 12 offers at a time when the overall market was tightening, and ALL the offers were well over the listing price. We had offers that came from neighbors, relatives of neighbors, people who had seen the website, etc. It was further proof that Rumana’s marketing plan had worked! Throughout the presentation process, Rumana was right on top of all the details of every offer. She spotted the smallest of issues with each offer and advised us accordingly. These are only some of the reasons we are so happy with our choice of Rumana as our realtor. I could go on. Suffice it to say, we highly recommend choosing her. You won’t be disappointed.
They are so detailed, passionate and patient.Read MoreWe can't recommend Rumana enough. We'd been looking for a Mid-Peninsula home since February 2017 without success and met Rumana and Sasai by chance at a home tour. They are so detailed, passionate and patient. Being first time buyers in the US they told us exactly what to do and what we'd been doing wrong, they toured us round areas and homes and found us great home in the area we wanted within 2 months; they know so much about the area and the homes it's invaluable. Rumana and Sasai worked until gone midnight with us and our mortgage provider to make an offer quickly, negotiating hard and ultimately making our offer succesful. We'll be sure to use Rumana in future and to recommend her whenever we can.
I trusted your judgment all the way thru and it paid off handsomely; we were thrilled. Thank you, thank you , Thank You!! In our book, you’re the #1 Realtor and friend.Read MoreWords cannot express my deep heart-filled gratitude to you for shepherding Everett and me through the preparation and sale of my home at 280 Duck Ct. Having lived in the homes since 1966, there was much work to be done to make it saleable, and you engineered that work-always keeping the lines of communication between us open, as to work to be done and the cost to do it. I trusted your judgment all the way thru and it paid off handsomely. We were thrilled when you got $1,605,000 for the home. Thank you, thank you, Thank You!! In our book, you’re the #1 Realtor and friend.
Her advice was always realistic and unbiased. We were also very impressed by her prompt responsiveness (especially late at night), follow-through on our questions and concerns, and most importantly, she is never "pushy" on anything.Read MoreWe're the first time home buyers and were referred to Rumana by our loan officer. After first meeting with her, we decided to go with her as our buyer agent. We received very positive comments from her references about Rumana which made us more confident that we did not even bother looking to interview more agents. Rumana knows the real estate market extremely well and provided us with a thorough review of today's challenging market in the bay area. Although we did not get the first house we wrote an offer on, we finally got the house we really liked in San Mateo because of Rumana. She motivated us to actually take the time and write a cover letter which stood out our offer among others. Her advice was always realistic and unbiased. We were also very impressed by her prompt responsiveness (especially late at night), follow-through on our questions and concerns, and most importantly, she is never "pushy" on anything. It was such a pleasure working with her and would highly recommend her to as a buyer agent. She is truly a top agent in this market and we will definitely use her service again in the future.
We just sold our house hiring her. She has given us the maximum benefits using her professional skills. Her knowledge in real estate business is excellent and also she always considers to obtain customer's benefits. I am confident that you should hire her as your good agent.
Rumana is a great agent. She knows the market around here (San Mateo, Foster City, San Carlos, Redwood City, etc.) very well. She has represented us as buyer and we are very happy with what she able to do, to "market" us as buyer to the selling agents. We would definitely recommend her if you are looking for an experienced and professional realtor.