I know we were not her only client at the time, but you would have never known that. She was responsive and had great attention to detail.
She absolutely far exceeded expectations.
I wanted to take a moment and write you a letter of appreciation with respect to the professionalism, skills and knowledge of Rumana.
I met Rumana when I was in the process of renting our property in Foster City 8 years ago. We stayed in contact and would discuss the local market conditions from time to time just so I could stay on top of things. When it came time to finally sell the property, I without hesitation, listed it with Rumana. That was Aug, 15th, 2010. After many years of being a long distance rental, the property needed substantial section 1 repairs and it also needed to be drastically updated from it’s original 1972 motif. It was a very big job involving several different contractors and Rumana ran everything. From the termite people, foundation people, all the way through remodeling the interior to paint and final staging. The final repairs were signed off the end of November. The finished property hit the MLS on December 1st. As you know, this was not the best time of year to sell a piece of property, with the distraction of the holidays. Rumana held the first open house on December 4th and 5th. She was confident in her pricing strategy, and knew that it would do well. As such she put a deadline for consideration of any offers to be December 12th. Due to her knowledge of the market and her effective strategy to price it correctly, we accepted an offer on the next day for $79,000 over our asking price with no contingencies and a 30 day close. Now those are results in my book.
She was a true blessing as I live in Morgan Hill and never could have done it on my own. I know we were not her only client at the time, but you would have never known that. She was responsive and had great attention to detail. Just a side note, my wife Kathleen, is an active licensed realtor of nine years in the Morgan Hill, Gilroy area. I could have easily tried to save some commissions by using her, but knowing the local market, it’s client base and honest quality contractors, is something that is invaluable, which is another reason we chose Rumana.
Bottom line is that it was a pleasure working with Rumana and the results speak for themselves. She absolutely far exceeded expectations. Please pass along my appreciation to her.
Sincerely,
Steven Shaffer