All in all, you would not go wrong with Rumana as your agent.
When I sell my property, I have a family situation which makes it hard for me to focus. Rumana is understanding and helps me out a lot. What I like most is she tells you what kind of remodeling should be done to be worth it, and yet not overdo it. She offers to even coordinate all the remodeling with contractors she knows. I did not get to use that service, but for me, that is the first time I see a realtor offer that.
Her negotiating skills are also superb. When a buyer's agent tries to lowball the offer, she shows the buyer similar properties in the complex that was sold and lets the buyer's agent know not to waste their time in lowballing.