Her advice was always realistic and unbiased. We were also very impressed by her prompt responsiveness (especially late at night), follow-through on our questions and concerns, and most importantly, she is never "pushy" on anything. We're the first time home buyers and were referred to Rumana by our loan officer. After first meeting with her, we decided to go with her as our buyer agent. We received very positive comments from her references about Rumana which made us more confident that we did not even bother looking to interview more agents. Rumana knows the real estate market extremely well and provided us with a thorough review of today's challenging market in the bay area. Although we did not get the first house we wrote an offer on, we finally got the house we really liked in San Mateo because of Rumana. She motivated us to actually take the time and write a cover letter which stood out our offer among others. Her advice was always realistic and unbiased. We were also very impressed by her prompt responsiveness (especially late at night), follow-through on our questions and concerns, and most importantly, she is never "pushy" on anything. It was such a pleasure working with her and would highly recommend her to as a buyer agent. She is truly a top agent in this market and we will definitely use her service again in the future.