One other thing I liked about working with her, is that she is direct and is very good in communicating with you and doesn't give you false hopes. Rumana was very prompt about returning my phone calls or emails, and periodically checking in with me. As a first time home buyer in the bay area it can be confusing and a bit overwhelming given the market. I was referred to Rumana from a coworker and did not consider any other agents as my first meeting with her gave me the confidence that she was very familiar with the Peninsula Market. One other thing I liked about working with her, is that she is direct and is very good in communicating with you and doesn't give you false hopes. Rumana was very prompt about returning my phone calls or emails, and periodically checking in with me. We worked together for 7 months before I finally got my place. The market itself can be discouraging, so it helps having someone on your side. She diligently followed up with me after my offer was accepted through the loan origination process to ensure every party involved was responding quickly and not causing a bottleneck or delay towards the Closing date. I've already recommended Rumana to a few of my friends looking for a good agent in the peninsula area.