She invested time and effort with our family. Rumana's rigor and energy is worthy special attention. She invested time and effort with our family. She gave her valuable feedback. This value add is imperative in a hot bay area market we found ourselves in when looking for a home. She basically fought for us till the last minute, including the complicated path of the first-time buyers closing process with the bank. She kept her fingers on the pulse at all times and saved us from slipping on closing by reaching out to the bankers and calling them out on the delayed appraisal process. She did it all! We are homeowners now! Thanks to Rumana!