She took the time to understand our needs.
Rumana did a fantastic job in helping us purchase our first home in the Bay Area in a matter of less than a month below asking price in a seller's market. Purchasing a home in the Bay Area - especially Peninsula - can be overwhelming and we had given up after futile pursuits a few years ago. We were looking for a strong agent to represent us this time around - someone who was resilient, had deep knowledge of the market, and would sufficiently represent buyer's interests in a seller's market. We got to know Rumana through a friend's referral and it was well worth it. Rumana understands the Peninsula market really well. Her approach was professional and direct. She was structured, proactive, super-responsive, and punctual. She took the time to understand our needs and explained to us every bit of detail in the process. She connected well with our family - especially our kids - who would ask if she was visiting. Highly recommend Rumana. She is a pleasure to work with.